Canasta Hotel in BlackpoolBest Rates Guaranteed

Our Visitor's Comments


...from 2002 to present day. We try our best to please.

The Guestbook has been re-instated with a more secure version


Comment posted by joanne at 16:25 on 31st Aug 2010
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joanne says:where do i start!!we have just got back from your hotel and can i just say,it was not everything you say it is.ITS BETTER!!DOUG AND THE TEAM ARE FANTASTIC.I HAVE BEEN COMING TO BLACKPOOL SINCE I WERE A LASS (MANY MOONS AGO!!)AND THIS IS BY FAR THE BEST HOTEL WE HAVE STAYED AT.KARAOKE WAS FAB,YOUR STAFF ARE GREAT AND SWAMPY IS FAB AT KAROKE AS IS YOUR SELF DOUG!!ROOM 32 WAS SPOTLESS.AND THE BREAKFAST IS (DARE I SAY IT)BETTER THAN MINE!CANNOT FAULT ANYTHING.EXCEPT FOR 1 THING DOUG,I DIDNT GET THE BUCKET OF SAUSAGES I WAS PROMISED AFTER SINGING LOL.SEE YOU IN A FEW WEEKS.AND THANKYOU TO YOU ALL FOR A WONDERFUL BANK HOLIDAY BREAK.REGARDS.JOANNE AND JOE,MEGAN AND PHOEBE
Our Reply:LOL...BIG THANKS for that. I can honestly say that "I'll Be There" was my favourite all time karaoke song EVER sung at the Canasta!!! I was soooo looking forward to a repeat of it on the Saturday - sorry you were under the weather a bit. Thanks for your business guys and we'd LOVE you to come back any time!!
Comment number 917 of 1142

Comment posted by Lee Thornhill at 19:40 on 30th Aug 2010
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Lee Thornhill says:Thanks for a brilliant stay over at your hotel from Saturday 28th-Monday 30th August, really enjoyed our stay and the gigantic breakfast and choices we had for breakfast, the food was great, yourself and all your staff were freindly, welcoming and made our stay over extra special, nothing was too much trouble. A great big thanks to you all and just want to let you know we will be back again in the future to stay at the 'Canasta' hotel, the best place we have ever stayed in at Blackpool in over 11 years of visits.
Our Reply:Wow...thanks for that Lee.
Comment number 916 of 1142

Comment posted by DAVID & JEAN at 11:44 on 30th Aug 2010
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DAVID & JEAN says:HI DOUG, MANDY,DAN, AND THE REST OF THE TEAM. JUST TO SAY THANKS FOR ANOTHER GREAT WEEKEND AT THE CANASTA, IM JUST SORRY I WASNT UP TO THE KARAOKE, BUT WE HOPE TO RETURN IN OCTOBER, SO FINGERS CROSSED.
THANKS AGAIN
DAVID & JEAN
XXX
Our Reply:Hi David and Jean
Hope you get better soon !!
Comment number 915 of 1142

Comment posted by leanne at 21:48 on 29th Aug 2010
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leanne says:Hi all thanks for the 3 lovely nights we spent at the Canasda we were made very welome and we will definitely be back soon Frieda & leanne Ireland :D
Our Reply:Thanks for that Frieda and Leanne!!
Comment number 914 of 1142

Comment posted by Mick and Jess at 15:44 on 29th Aug 2010
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Mick and Jess says:just back from weekend 2nd visit will be back great breakfast nice rooms and all the tea I culd drink what more do you want see you for the illuminations
Our Reply:Thanks for that Mick and Jess. See you later in year!
Comment number 913 of 1142

Comment posted by Chris Talbot at 15:48 on 28th Aug 2010
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Chris Talbot says:Hi All
Please check room 33 to see if you would be happy staying in this room.
The room was not to the standard of what you advertise.
The food and service was second to none.
Our Reply:

Complaint


Hi Mrs Talbot
I'm sorry you thought the room wasn't to the standard we advertise.
I will personally look at the room and in the meantime I'd appreciate if you would answer my email asking you to be more specific.

=============================
Update
After receiving a private email from Mrs Talbot she told me that the room was very dirty.

Naturally I'm horrified.

Some of the staff we have at present have had about three times the training we normally provide and still they're not coming up to scratch as we are constantly picking them up on things.

I'll be replacing three of them on Tuesday.

It seems on this occasion the room wasn't even checked correctly by the housekeeping supervisor so we'll be doing extra training there.

Cleanliness IS a priority for us.

I have no reason to doubt the validity of the complaint although I havn't had chance to inspect the room as other guests are occupying it at present.

I wonder how many other hotels in Blackpool would leave a complaint on their self administered guestbook?

I hope it shows that we don't always get it right but we're not afraid of criticism and ...obviously, we must try harder!
Comment number 912 of 1142

Comment posted by Kirsty and Sam at 12:51 on 25th Aug 2010
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Kirsty and Sam says:Hey, just wanted to say that we had a great time staying at the Canasta Hotel! Breakfast was lovely and the staff were very helpful. Cant wait to go back next year! Its my third time staying here. Thanks again.
Our Reply:Thanks for that Kirsty and Sam!! See you next time we hope!!
Comment number 911 of 1142

Comment posted by Michelle & Anthony Rope at 16:28 on 23rd Aug 2010
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Michelle & Anthony Rope says:This year it was our 4th wedding annivesary... we stayed in room no 16 which was soooo romantic... lovely see views etc... and my hubby loved the addition of the free view box! jokes asside you always make us feel very welcome and we never want to leave..... all the staff are friendly and cant do enough to help us.. anyways just wanted to express our gratitude and we will see you again next year for our 6th wedding anniversary! xxx shell and ant rope x
Our Reply:Aww...thanks for that Shell and Ant and ...
Comment number 910 of 1142

Comment posted by john&janetteburrows at 22:48 on 22nd Aug 2010
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john&janetteburrows says:hi,many thanks for a lovely weekend,great rooms great breakfast,and all staff very pleasant. will defo stay at the canasta the next time we visit blackpool.will recommend to family and friends.
Our Reply:Thanks for the John and Janette. We appreciate your business!
Comment number 909 of 1142

Comment posted by gary & liz at 19:06 on 21st Aug 2010
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gary & liz says:Hi, stayed 7/8 august with 2 kids , excellent accom and fab breakfast , staff couldn't be more helpful . possibly coming to blackpool in oct for illuminations will defo stay @ the canasta
Our Reply:Thanks for that Gary and Liz!
Comment number 908 of 1142

Comment posted by steve at 18:32 on 21st Aug 2010
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steve says:HI doug like your new site what about your web cams though they were great on old site watching blackpool go by cheers steve.
Our Reply:Sorry - still looking for a (cheap) secondary IP connection as when run on my existing one they were taking up all the bandwidth and couldnt get anything done quickly. I should have more time to investigate it in September (very busy now)
Comment number 907 of 1142

Comment posted by joanne at 09:26 on 21st Aug 2010
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joanne says:hi doug,mandy and every one.we have booked to stay at the canasta for next friday(27th)and to be honest i am really looking forward to it as is the hubby and 2 kids.your site sold us and all the fantastic comments.im a karaoke diva so really cant wait for that!see you27th aug.joanne joe megan and phoebe x
Our Reply::)
Hope we live up to our reputation
See you at the weekend!
Comment number 906 of 1142

Comment posted by phil at 17:02 on 20th Aug 2010
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phil says:hi mandy & douge thanks for last week end brill time as always. colin was on form best hes been for a long time and it was nice to see old friends and make some new ones. can you tell me what room we have got for oct 29/30 booked it with mandy on sunday but cant remeber what room we got tar mate see you soon colleen & phil
Our Reply:Hi P & C
He was on form wasn't he!!
Next time I'm selling tickets !!
You're in room 15
See ya soon!
Comment number 905 of 1142

Comment posted by colin veitch at 19:45 on 17th Aug 2010
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colin veitch says:HI DOUG&MANDY, THANKS FOR MY ALIVE AND KICKING NEET!!!! AS USUAL YOU DID US ALL PROUD. THE OTHER GUESTS WE MET REALLY BROUGHT ME OUT OF MY SHELL!! HAHAHAHA. SERIOUSLY MANY THANKS TO ALL THOSE WE MET, FROM NEIL DIAMOND TO SLEEP WALKING GEORGE,WIGAN CREW,ALI&SURANNE, WOR GILL AND KEV, PHIL AND COLLEEN AND WOR JAN. MOST OF ALLLLL THE BEST MANAGEMENT TEAM IN THE BUSINESS. YA CANNY GUD AT YA JOB....LIKE X C U REEEEEEEL SOON. THANKS AGAIN.
Our Reply:LOL...the kid is back!
Comment number 904 of 1142

Comment posted by Pat and George Ireland at 20:40 on 16th Aug 2010
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Pat and George Ireland says:thanks for lovely weekend had a brill time all the laughing was the best tonic we had for a long time hope it wont be long until we see you again thanks again
Our Reply:Cheers Pat and George!
Comment number 903 of 1142



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"All in all the type of establishment which makes you feel you would return there and to Blackpool. My family and I definately will. "